Help

Help Topics


What do I need in order to watch the video tutorials?

You need the Quicktime Player. The Quicktime application can be downloaded from Apple.com and is available for both Windows and Mac. You can also watch the videos on your video-enabled iPod.


What is Paypal?

Paypal is an online payment system that allows us to accept online credit card payments. PayPal's service builds on the existing financial infrastructure of bank accounts and credit cards and utilizes the world's most advanced proprietary fraud prevention systems to create a safe, global, real-time payment solution.


What is your refund policy?

Refund Policy

Please read course description carefully to determine course content before registration. SonoSite, Inc. assumes no liability for an incorrect choice. Faculty substitution is sometimes necessary because of illness, family death or change of job. SonoSite, Inc. makes no guarantee of faculty.

Cancellations received before the seminar are refundable, minus a registration service charge of $20.00. Cancellations must be received no later than 5 p.m. Pacific Time the Monday immediately prior to the seminar for the training fee to be refundable. After that, cancellations are subject to the entire seminar fee, which may transferred one time toward a future seminar. One-time transfers must be on the same topic as the original program and are only available to the individual originally registered. Please note that if you do not cancel or attend, you are still responsible for payment.

All classes require a minimum number of attendees. SonoSite, Inc. reserves the right to cancel a course if the minimum number is not met. In the event a program is re-scheduled or cancelled, pre-paid attendees will be given the choice of transferring to another program or having the tuition refunded in full. SonoSite, Inc. is not responsible for any travel and/or lodging reimbursements in case of cancellation. Please call S.I.T.E at (877) 951-7483 if the status of the class is not known. Registration fees and schedules are subject to change without notice.


What will the video look like? What size is it?

The downloaded video are much higher in quality than the online previews. The downloaded versions are 640 pixels wide by 426 pixels tall. Also, the downloaded versions are not compressed for internet viewing and have a sharper picture.